Managed IT
Your IT department, for a fixed monthly fee
Predictable cover, fast response and one number to call when something stops working.
- Helpdesk & remote support
- Microsoft 365 administration
- Network monitoring
- Backup & recovery
- POS & device support
- Security hardening & updates
Mon–Sat, 9am–6pm · Support in English & Arabic
How onboarding works
Audit
We document every user, device, licence, network and password owner you have today.
Fix & secure
We close urgent gaps: MFA, backups, updates and admin access.
Monthly support
You get one number for help, plus monitoring and a short monthly report.
What’s covered
- Users, mailboxes and licences
- Laptops, desktops, printers and POS devices
- Network, Wi-Fi and firewall
- Backups and restore tests
- Security updates and antivirus
- Liaison with your internet, POS and software vendors
Quoted separately
- New hardware purchases
- New projects such as office moves or new systems
- Software licence costs
- On-site work outside agreed hours
Questions we hear often
How is the monthly fee calculated?
Usually per user or per device, based on what you have and the cover you need. You receive a fixed monthly quote after the audit.
Do you come on site?
Most issues are solved remotely. On-site visits are included for problems that need hands on the equipment, within the terms of your plan.
Is there a long contract?
Plans run month to month after an initial period agreed in your quote.
Ready to get started?
Tell us about your business and we will come back within one business day with next steps.